Document Signing and Business Texting to Engage your CustomersSignificantly improve your communications using innovative business texting solutions for document signing and customer service |
Send It By Text Features & Benefits |
Feature | Benefit |
Private/white label system | Use your company domain to host SIBT (e.g. app.yourcompanydomain.com) |
Full featured CRM | Fully customizable to meet your operational needs |
Feature | Benefit |
No per seat or per user fee | Deploy to all users in your organization at no additional cost |
Usage based pricing | Pay for what you use, month to month, no long-term commitment |
Volume based discounts | The more you use it, the less you pay |
Feature | Benefit |
Sign by email, text or both | Your customer always gets the signing request no matter what |
1-Click Signsm | Sign multi-page, multi-signature documents easier on mobile devices |
Bulk/Batch document signing | Get the same document signed by a large group of people in one step |
Order of signing | Dictate who signs in a specific order (up to 4 signers per document) |
Integration with your CRM | Perform document generation and signing without exiting your system |
Frequently used document templates | Send templated documents for signature from a desktop or mobile phone |
Comprehensive reporting | Track signed, unsigned, opened, and failed signature attempts in real time |
Feature | Benefit |
Hybrid drip email & text campaigns | Send a series of messages to your filtered list via text, email or both |
Hybrid group messaging | Send messages to your filtered list via text, email or both |
Scheduled group messages | Dictate the timing and delivery method of your group texts or emails |
Comprehensive reporting | Track delivered, failed, and undelivered text and email messages |
Use master company or user emails | Your contacts get campaign emails from familiar addresses |
User level message campaign schedule | User’s can control their own campaigns or use a company schedule |
Holiday and birthday messages | Interact with your contacts on special days to raise brand awareness |
Feature | Benefit |
Customer service by text | Contacts interact with your team easier, in real time |
Private texting numbers | Employees shield their personal mobile numbers |
Precomposed messaging | Streamline & standardize corporate communications |
Text history and audit trail | Company has oversight into employee communications |
Scheduled texting | Dictate timing of customer engagements |
Mobile access | Use on desktop or mobile devices |
Feature | Benefit |
Segment emails by contacts | House email communications within contact records |
HTML enabled newsletters | Send email campaigns to groups, or the entire contact database |
Email to text | Respond to text messages directly from corporate email using 'reply' |
Text to email | Send text to an email address if contact’s mobile number is unavailable |
Feature | Benefit |
Sync your calendar | Real time, two-way sync with major calendars (Google/Microsoft/Apple) |
Open times calendar appointments | Contacts can initiate appointments using existing open calendar times |
Text/email appointment reminders | Increase show rate to your appointments via text reminders |
Cross check colleague open times | Only show times you and selected colleagues are available |
3rd party vendor appointment support | Initiate and control appointments with 3rd party vendors on a client’s behalf |
By the numbers94%of text messages are read within 1 minute of delivery 63%of respondents would switch to a company that offered text messaging as a communication channel 78%of consumers say text messages are the fastest way to reach them 75%of respondents find it helpful to receive texts for appointment reminders |
Effective Text-Based SolutionsSend It By Text (SIBT) is fast, convenient, and scalable text-based communication software that can be fully integrated via API with your CRM platform. It’s great for:
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Communicate with clients whenever and whereverThis distinct advantage enables your company to provide a superior client experience over email and voicemail. With SIBT, your company benefits from faster messaging, better prospect penetration, smoother onboarding processes and seamless client interactions. |
Engage with the next generation of customersMillennials and Gen Z are the largest generations in the workforce, and their preferred method of communication is TEXT. And for good reason – it’s quick and easy! It’s simply logical to engage with your customers via the channel they prefer. |
Improve business efficiency and productivitySIBT offers a unique suite of business texting products that remove the operational friction in your sales and communication processes, such as waiting on clients to confirm appointments or sign documents. With SIBT, you can recapture the lost productivity that comes from clients simply not seeing your messages timely. |
Innovative solutions that enhance the user experienceSIBT offers an innovative suite of text-based solutions for the four areas most companies experience operational friction. These products are not found together in any other software or CRM, and you choose only what you need. Best of all, they effortlessly integrate into your software platform via API. |
ELECTRONIC DOCUMENT SIGNINGDocuments get signed and returned faster
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BUSINESS TEXTINGMessages get read and returned faster
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APPOINTMENT SETTING AND REMINDINGAppointments are set and acknowledged faster
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COMPANY OUTREACHEffective automated messaging
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“Since using Send It By Text, we have seen a major difference in our success rate at reaching candidates and getting call-backs. This technology allows our recruiters to build relationships without sharing their personal cell phone numbers, and it allows the leadership team to track productivity. Our recruiters have an edge over competitors by being able to speak to and source more candidates, which has dramatically increased productivity.“ Carrie Charles CEO Broadstaff |
"Send It By Text has been a game changer in how we interact with our clients. From the robust functions it offers, and the simplicity of user interaction, it takes our efficiencies as a business to another level! If you’re serious about moving your business forward, and touching clients on an ongoing basis is important to you, look no further. Send It By Text is the platform for you!" Adam Rubenstein |
"We have used this program for the better part of a year, and have found company production has increased. We are able to communicate immediately and more frequently as well as send documents for signature. This technology has helped ease the way we communicate with our clients. If your business is run on a need for constant communication, we know that this technology can and will deliver." Christopher Ligori Attorney, Founder at Christopher Ligori & Associates |
"Florin Roebig started using Send It By Text in lieu of DocuSign a few months ago, in order to streamline the document signature process and improve the communication with our clients. Send It By Text offers integration with Salesforce, which is a plus. Our experience has been a positive one so far. We have been particularly impressed by the flexibility of their solution, and by their customer service quick response time. If you are looking for a simple but effective solution to stay in touch with your clients, you should consider adopting Send It By Text." Valentina Tarozzi CFO, Florin Roebig PA
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